Shipping & Return Policy
Should you require information or help, please contact us by email or by phone and we will be happy to assist you.
SHIPPING TIMES AND COSTS
Standard Ground (UK)
- Complimentary ground shipping within 3 to 7 business days (UK)
- Free for orders over £ 59.99, otherwise shipping is £ 5.99.
- Ships via Fedex, DHL, UPS, USPS, DPD and other local carriers
Standard Ground (USA)
- Free for orders over $ 59.99, otherwise shipping is $ 5.99.
- Complimentary ground shipping within 2 to 5 business days (USA)
- Orders to PO Box, HI, PR, AK, APO, FPO are shipped via USPS.
- Ships via UPS, FedEx, or Postal Service.
PAYMENT METHODS
We accepts the following payment methods:
- Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
- PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed.
EXCHANGES, RETURNS AND REFUNDS
If you would like to return a product from your order simply send the unopened product back to the address below in its original sealed packaging. You can expect a refund within one billing cycle of our receiving your returned product. If shipping was free for your order it will be deducted from the credit we apply to your credit card. Please note, we do not accept returns for cosmetics and skincare items due to health reasons, please make your selections carefully. Shipping cost is non-refundable for undelivered, unclaimed, returned and refused packages, unless we made an error.
Please contact with our support team for return queries.
Email: info@perfumeseeker.com
