Shipping Rates and Delivery Times

United States

Standard Shipping

• $5.99 shipping on orders under $58.99
• Free standard shipping on orders of $58.99 or more
• Estimated delivery: 3–5 business days after dispatch

U.S. orders may be shipped through USPS, UPS, FedEx, or another suitable shipping carrier depending on the destination and order.
Any applicable sales tax is calculated at checkout based on your delivery address.

United Kingdom

Standard UK Shipping

• £5.99 shipping on orders under £58.99
• Free standard shipping on orders of £58.99 or more
• Estimated delivery: 5–8 business days after dispatch
• Orders are dispatched from our UK warehouse
• UK orders are primarily shipped using DPD & Royal Mail

Selected European Countries

Standard European Shipping

• €5.99 shipping on orders under €58.99
• Free standard shipping on orders of €58.99 or more
• Estimated delivery: 5–8 business days after dispatch

Shipping availability for European destinations is confirmed during checkout based on the delivery country and address.

Processing and Handling Time

Order Processing Cut-Off USA

Cut-off time: 2:00 PM Eastern Time (ET)

• Orders placed before 2:00 PM ET on business days are typically processed and shipped the same day.
• Orders placed after 2:00 PM ET, or on weekends/holidays, are usually processed the next business day.

Business days are Monday to Friday, excluding public holidays.
Delivery times are estimates and may be affected by factors outside our control such as carrier delays, weather conditions.

Order Processing Cut-Off International

2:00 PM UK Time

Orders placed before the cut-off on a business day are typically processed on the same business day.

Orders placed after the cut-off are typically processed on the next business day.

Orders placed on weekends or public holidays are normally processed on the next available business day.

VAT, Taxes and International Charges

For orders shipped to the United Kingdom and eligible European countries, applicable VAT is included in the product price.

Before completing your purchase, you will be able to review:

• Product price
• Shipping cost
• Applicable order charges
• Final order total

The amount shown at checkout is the total amount payable for your order.

No additional VAT, customs duty, import charge, or other delivery fee will be collected from you when your package is delivered.

Delivery times are estimates and may be affected by factors outside our control such as carrier delays, weather conditions.
See Our Detail Shipping Policy

Return Eligibility

We accept returns within 30 days of delivery as long as the item meets all of the conditions below:

• The product is unused and unopened
• The item is in its original sealed packaging
• The return is received in resalable condition
• You can provide proof of purchase (order number/receipt)

Items that have been opened, used, tested, or tampered with are not eligible for return.

How to Start a Return

To request a return, use one of the options below:

Option A: Request through your account

• Log in using the email used at checkout
• Open your order history
• Select the order and submit a return request for the eligible item

Option B: Email us at info@perfumeseeker.com

• Your order number
• The item(s) you want to return
• The reason for the return (optional, but helpful)

If your return is approved, we’ll send return instructions and the correct next steps.

Return Shipping Costs

• Customers are responsible for return shipping costs
• If the return is due to our error (wrong item sent, damaged in transit, or an issue caused by us), we will cover the return shipping cost or provide an appropriate solution

We do not charge restocking fees.

See our detail return & refund policy here

Please contact with our support team for return queries.

Email: info@perfumeseeker.com

If your order shows up damaged, let us know right away so we can file a claim with the carrier. Please keep the packaging for at least five business days while the claim is processed. We’ll arrange a replacement for you.
As for cancellations, our system processes orders automatically, so once placed, they generally cannot be canceled. However, if you see a “cancel” option next to your order in your account, you may still cancel it from there.

Please contact with our support team for queries.

Email: info@perfumeseeker.com

• EAU DE PARFUM VS. EAU DE TOILETTE – WHAT’S THE DIFFERENCE?
  It comes down to concentration. Eau de Parfum (EDP) has more fragrance oils than Eau de Toilette (EDT), making it richer and longer-lasting. Pure perfume has the highest oil content, while Eau de Cologne has the lightest.
• IS THERE A DIFFERENCE BETWEEN SPLASH BOTTLES AND SPRAYS?
  The fragrance itself is identical. The only difference is how you apply it. Sprays tend to stay fresher longer since the bottle stays sealed, while splash bottles are more traditional.
• WHAT ARE FRAGRANCE “NOTES”?
  Perfumes are built in layers of notes:
  • Top notes: the first scent you smell, lasting 5–10 minutes.
  • Middle (heart) notes: emerge within 15 minutes and can last up to an hour.
  • Base notes: the deeper scents that linger for several hours.
• HOW CAN I MAKE MY PERFUME LAST LONGER WITHOUT SPOILING?
  Keep bottles stored in a cool, dry place, away from direct sunlight and humidity. Opened bottles last longer if stored inside their boxes.

Customers can reach us at:

Email: info@perfumeseeker.com

Phone:+1 860-637-0723

Mail Address: 29 Chapel St, New Haven, Connecticut 06513, United States

Customer Service Hours:
Monday to Saturday, 9:00 AM – 8:00 PM (Eastern Time)
Response Time: We respond within 24 hours