Shipping Policy

Effective Date:  February 25, 2026

Perfume Seeker ships orders throughout the United States, the United Kingdom, and selected European countries. We aim to provide clear shipping costs, delivery estimates, tracking information, and order support before and after your purchase.

U.S. orders are fulfilled through our U.S. shipping network. Orders for the United Kingdom and selected European destinations are dispatched from our UK warehouse

Shipping Rates and Delivery Times

United States

Standard Shipping

• $5.99 shipping on orders under $58.99
• Free standard shipping on orders of $58.99 or more
• Estimated delivery: 3–5 business days after dispatch

U.S. orders may be shipped through USPS, UPS, FedEx, or another suitable shipping carrier depending on the destination and order.
Any applicable sales tax is calculated at checkout based on your delivery address.

United Kingdom

Standard UK Shipping

• £5.99 shipping on orders under £58.99
• Free standard shipping on orders of £58.99 or more
• Estimated delivery: 5–8 business days after dispatch
• Orders are dispatched from our UK warehouse
• UK orders are primarily shipped using DPD & Royal Mail

Selected European Countries

Standard European Shipping

• €5.99 shipping on orders under €58.99
• Free standard shipping on orders of €58.99 or more
• Estimated delivery: 5–8 business days after dispatch

Shipping availability for European destinations is confirmed during checkout based on the delivery country and address.

Processing and Handling Time

Order Processing Cut-Off USA

Cut-off time: 2:00 PM Eastern Time (ET)

• Orders placed before 2:00 PM ET on business days are typically processed and shipped the same day.
• Orders placed after 2:00 PM ET, or on weekends/holidays, are usually processed the next business day.

Business days are Monday to Friday, excluding public holidays.
Delivery times are estimates and may be affected by factors outside our control such as carrier delays, weather conditions.

Order Processing Cut-Off International

2:00 PM UK Time

Orders placed before the cut-off on a business day are typically processed on the same business day.

Orders placed after the cut-off are typically processed on the next business day.

Orders placed on weekends or public holidays are normally processed on the next available business day.

International Shipping Information

VAT is included in the product price for international customers. The total amount shown at checkout is the final amount you pay. Customers will not be required to pay additional VAT, customs duties, import charges, or other delivery-related fees when receiving their package.

Available international destinations are shown during checkout. If a country or shipping option is not available at checkout, we are currently unable to deliver the order to that destination.

VAT, Taxes and International Charges

For orders shipped to the United Kingdom and eligible European countries, applicable VAT is included in the product price.

Before completing your purchase, you will be able to review:

• Product price
• Shipping cost
• Applicable order charges
• Final order total

The amount shown at checkout is the total amount payable for your order.

No additional VAT, customs duty, import charge, or other delivery fee will be collected from you when your package is delivered.

Order Tracking 

Once your order ships, you will receive an email confirmation with your tracking number. You can also check order status by login to your account.

• Tracking may take up to 24 hours to activate after shipment.
• You can also track your shipment from our Order Tracking page.

If you experience any issues with tracking, please contact our customer service team.

Shipping Address Changes

If you need to update your shipping address, contact us as soon as possible:

Email: info@perfumeseeker.com

We can usually make changes only if the order has not already been processed or shipped.

Shipping Notices

Please make sure your shipping address is complete and correct at checkout (including apartment/unit number where applicable). We are not responsible for delivery issues caused by incorrect or incomplete addresses.

If a parcel is returned to us as undeliverable, we can arrange reshipment after confirming the correct address. Additional shipping charges may apply.

Lost or Damaged Parcels

If your package is lost, missing, or arrives damaged, please contact us right away:

Email: info@perfumeseeker.com

For damaged deliveries, we may request photos of the outer packaging, the shipping label, and the product(s) to help us review the issue and work with the carrier if needed. If the issue is confirmed to be carrier-related or due to an error on our side, we will guide you through the next steps and cover applicable costs where appropriate.

Shipping Support

If you have a shipping-related question, contact:

Email: info@perfumeseeker.com

Phone:+1 860-637-0723

Customer Service Hours:
Monday to Saturday, 9:00 AM – 8:00 PM (Eastern Time)
Response Time: We respond within 24 hours