Authenticity & Security

At Perfume Seeker, we are committed to offering a clear, secure, and dependable online shopping experience.

Perfume Seeker is operated by Grand Taj Group Inc. and works as an independent fragrance retailer. Unless explicitly stated otherwise, we are not affiliated with, endorsed by, or sponsored by the brands featured on this website. Brand names, trademarks, logos, and product names remain the property of their respective owners.

Our Authenticity Standards

How We Source Products

We source inventory through established distributors and reputable wholesale partners in the fragrance and beauty industry. We maintain standard purchase and supply records for internal verification, which may include invoices, itemized product lists, and shipment details when provided.

Product Listing Accuracy

We aim to keep listings clear and consistent. Product pages may include key identifiers such as UPC/EAN/GTIN (where applicable), size, and concentration. Packaging can vary by batch or manufacturer updates, but we work to ensure customers receive the product as described.

Our Commitment

• We do not list imitation or non-original products.
• We review suppliers and product listings regularly.
• If a customer reports a concern, we investigate and assist promptly in line with our return policy.

Documentation and Verification Requests

Where appropriate, we can provide purchase documentation or supplier records to platforms or rights owners upon request for verification purposes.

How Customers Can Check Product Details

If you’d like to confirm product details after delivery, here are a few practical checks:

• Compare the product name, size, and concentration on your order with what’s printed on the box and bottle.
• Review packaging quality and label details, including barcode/UPC information where present.
• Look for batch/lot information on the box or bottle where provided by the manufacturer.

Secure Checkout and Payment Safety

Encrypted Checkout

Our website uses SSL/HTTPS encryption to protect information submitted during checkout.

Payment Processing

Payments are handled through secure, PCI-DSS compliant payment providers. Perfume Seeker does not store full card numbers or CVV details on our servers.

Fraud Prevention

To protect customers and reduce unauthorized activity, some orders may require additional verification. In certain cases, an order may be delayed or canceled if we cannot confirm details or detect suspicious activity.

Data Privacy and Customer Information

We use customer information only as needed to:

• Process orders
• Provide customer support
• Improve website performance and service quality

For full details about how we collect, use, and protect personal information, please review our Privacy Policy

Company Contact Information

Customers can reach us at:

Website Name: Perfume Seeker

Company Name: Grand Taj Group Inc.

Company Registration Number: (92-1881420)

Email: info@perfumeseeker.com

Phone:+1 860-637-0723

Mail Address: 29 Chapel St, New Haven, Connecticut 06513, United States

Customer Service Hours:
Monday to Saturday, 9:00 AM – 8:00 PM (Eastern Time)
Response Time: We respond within 24 hours