Standard Shipping (USA)

• $5.99 flat-rate shipping on orders under $58.99
• Free shipping on orders over $58.99
• Ships via UPS, FedEx, or Postal Service
  

Any applicable sales tax is calculated at checkout based on your delivery address.

Processing and Handling Time

Order Processing Cut-Off

Cut-off time: 2:00 PM Eastern Time (EST)

• Orders placed before 2:00 PM ET on business days are typically processed and shipped the same day.
• Orders placed after 2:00 PM ET, or on weekends/holidays, are usually processed the next business day.

Business days are Monday to Friday, excluding public holidays.

Estimated Delivery Time

Standard Delivery (USA)

Estimated delivery time is typically 3–5 business days after dispatch.

Delivery times are estimates and may be affected by factors outside our control such as carrier delays, weather conditions.
See Our Detail Shipping Policy

We accepts the following payment methods:

• Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa and all major card. The total will be charged to your card when the order is shipped.
  
• PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. 

Return Eligibility

We accept returns within 30 days of delivery as long as the item meets all of the conditions below:

• The product is unused and unopened
• The item is in its original sealed packaging
• The return is received in resalable condition
• You can provide proof of purchase (order number/receipt)

Items that have been opened, used, tested, or tampered with are not eligible for return.

How to Start a Return

To request a return, use one of the options below:

Option A: Request through your account

• Log in using the email used at checkout
• Open your order history
• Select the order and submit a return request for the eligible item

Option B: Email us at info@perfumeseeker.com

• Your order number
• The item(s) you want to return
• The reason for the return (optional, but helpful)

If your return is approved, we’ll send return instructions and the correct next steps.

Return Shipping Costs

• Customers are responsible for return shipping costs
• If the return is due to our error (wrong item sent, damaged in transit, or an issue caused by us), we will cover the return shipping cost or provide an appropriate solution

We do not charge restocking fees.

See our detail return & refund policy here

Please contact with our support team for return queries.

Email: info@perfumeseeker.com

If your order shows up damaged, let us know right away so we can file a claim with the carrier. Please keep the packaging for at least five business days while the claim is processed. We’ll arrange a replacement for you.
As for cancellations, our system processes orders automatically, so once placed, they generally cannot be canceled. However, if you see a “cancel” option next to your order in your account, you may still cancel it from there.

Please contact with our support team for queries.

Email: info@perfumeseeker.com

• EAU DE PARFUM VS. EAU DE TOILETTE – WHAT’S THE DIFFERENCE?
  It comes down to concentration. Eau de Parfum (EDP) has more fragrance oils than Eau de Toilette (EDT), making it richer and longer-lasting. Pure perfume has the highest oil content, while Eau de Cologne has the lightest.
• IS THERE A DIFFERENCE BETWEEN SPLASH BOTTLES AND SPRAYS?
  The fragrance itself is identical. The only difference is how you apply it. Sprays tend to stay fresher longer since the bottle stays sealed, while splash bottles are more traditional.
• WHAT ARE FRAGRANCE “NOTES”?
  Perfumes are built in layers of notes:
  • Top notes: the first scent you smell, lasting 5–10 minutes.
  • Middle (heart) notes: emerge within 15 minutes and can last up to an hour.
  • Base notes: the deeper scents that linger for several hours.
• HOW CAN I MAKE MY PERFUME LAST LONGER WITHOUT SPOILING?
  Keep bottles stored in a cool, dry place, away from direct sunlight and humidity. Opened bottles last longer if stored inside their boxes.

Customers can reach us at:

Email: info@perfumeseeker.com

Phone:+1 860 637 0723

Mail Address: 29 Chapel St, New Haven, Connecticut 06513, United States

Customer Service Hours:
Monday to Saturday, 9:00 AM – 8:00 PM (Eastern Time)
Response Time: We respond within 24 hours